John Gattorna, stands at the forefront of supply chain ‘thought leadership’ in the world today, and his work hasinfluenced many of today’s leading multi-national corporations.He has made it his passion in life to stay at the cutting edge of supply chain design, and his last three books aretestament to that, the most recent being Dynamic Supply Chains; how to design, build and manage people-centricvalue networks, 3rd edn., FT Prentice Hall, Harlow, 2015.His advanced methodologies offer a way of dealing with the ‘new normal’ operating environment, characterized byvolatility, and yet more volatility, with no respite in sight.